The Support Analyst provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database. The position will work within a team of Level 1 analyst on rotating shifts covering 24/7 hour operations and on call. The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Theo Panaligan at Clicks IT Recruitment on 02 9200 4451.
At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email email@example.com