A government organisation is looking for a Telecoms Expense Management (TEM) Administrator. This is a 12-month contract and it is based in Chatswood.
The Telecoms Expense Management (TEM) Administrator position is responsible for providing support for the data and voice related telecommunications circuits, mobile phones, mobile data and smart devices. Activities include facilitating the ordering of new services, relocation, renewal and cancellation of existing services, change orders, tracking and assist with the analysis of telecommunications usage and expenses, invoice reconciliation and payment.
Experience in infrastructure equipment support contract adds/moves/changes/deletions of items in a large and complex ICT environment
Demonstrated experience providing administrative TEM's support, prepare reports, deal with challenges creatively and achieve business focused solutions
Experience in the gathering and analysis of customer and/or user requirements, identifying options to address requirements in consultation with the customer/user, taking action within delegated authority or make recommendations
Experience with telco vendor carrier engagement experience with at least one of the following carriers: Telstra/PACNET, Optus, TPG, AARnet, NextGen, or Vertel on TEM Key Accountabilities
Experience working with financial processes including budgeting, forecasting, expenditure approval requests, executive briefs and purchase orders
Demonstrated analytical skills, particularly relating to analysis of telecommunications, IT systems and 3rd party provided reports and data, illustrating analytical and lateral problem solving skills to identify usage and billing trending and recommendations, and billing discrepancy reports
Excellent verbal and written communication skills
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Freda Kwok at Clicks IT Recruitment on 02 9200 4404.