IT Support Analyst

Working in IT Support for the last two years.

4 weeks' notice

This candidate has excellent customer service skills!

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This candidate is a dedicated IT support specialist with a track record of providing effective technical assistance and maintaining the integrity of IT systems. Her passion for IT in a customer facing role, is shown through her commitment to troubleshooting both hardware and software issues, ensuring smooth and efficient operations for users.

Key Technical Skills & Attributes:

This candidate’s core technical skills and abilities are within the following technologies/areas:

She has demonstrated proficiency in supporting and troubleshooting IT issues related to Active Directory, Microsoft Suite products, and university applications.
Her ability to diagnose and resolve desktop, hardware, and software-related issues has been instrumental in maintaining high levels of user satisfaction amongst the University lecturers.
This candidate’s dedication to continuous learning and professional development is reflected in her numerous certifications, including Microsoft Azure Fundamentals, Atlassian Jira, and ServiceNow.

Industry Experience:

The core skills and abilities outlined above have been acquired and developed within the following sectors:

Tertiary Education

Next Engagement:

This candidate is seeking their next engagement within the following criteria:

A face paced environment that will expand her technical skills
To support her on a path to Applications and Systems support roles

Talent Summary

Availability:

4 weeks' notice

Specialisations:

Cloud & Infrastructure

Qualifications:

Education Experience

Reference ID:

309290

Hire this Talent

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