Senior Service Technician

The Role:
We're looking for a Level 3 Support Technician to join a growing technical team and to deliver tailored IT solutions to customers on existing SLA's and also ad hoc clients. You'll play a vital role in maintaining and improving client IT infrastructure while enjoying a supportive and flexible work environment.

Key Responsibilities:

? Provide advanced onsite, remote, and project-based support.
? Analyse and enhance clients' IT systems and infrastructure.
? Own technical escalations and act as a trusted point of contact.
? Design and implement tailored technical solutions.

What You'll Bring:

? Previous experience working in a managed services (MSP) environment highly desirable
? Strong Level 3 support experience, with the ability to take ownership of escalations within Windows/Microsoft environment
? Expertise working within the Windows environment, networking, and IT security.
? Ability to work autonomously and collaboratively.

What's on Offer?

? $100K + super
? Flexible work arrangements | Office based in East Brisbane
? Paid professional development
? Fantastic office culture

If you're ready to step up in your IT career and be part of a growing, Brisbane-based MSP, apply today!

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Philippa Willis at Clicks IT Recruitment on +61 438 318 667.

At Clicks we embrace diversity, inclusion and equal opportunity.