206560
Business Analyst
Candidate Description
A driven and solution-focused Business Analyst with a strong consulting and contracting background, particularly in Banking and Finance. Experienced in creating high-quality business requirements, stakeholder management, and Agile project delivery. Proficient in various software tools and methodologies, with a proven track record in leading business analysis for system integrations and improving customer experiences.
Skills & Technologies
Work Experience
Senior Business Analyst
Led a large data change initiative to provide a single customer view for a bank. Responsibilities included maintaining project information, running agile ceremonies, uplifting documentation standards, and leading business analysis for system integrations.
Senior Business Analyst
Improved customer experience within retail branches through a Proof of Concept initiative. Responsibilities included uplifting the ATM dispute process, developing business cases, and creating test plans for usability testing.
Business Analyst
Developed a reporting solution for senior management and the board within a Disaster Recovery program. Responsibilities included business process analysis, stakeholder management, and documenting technical requirements.
Business Analyst
Developed a web application for service booking system. Responsibilities included engaging stakeholders, process mapping, and creating wireframes and prototypes.
Business Analyst/Iteration Manager
Facilitated requirements prioritisation and validation for a physical networking rollout. Responsibilities included user story documentation, stakeholder management, and reporting sprint progress.
Certifications
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