359500
Level 2 Service Desk Analyst
Candidate Description
Adaptable Information Technology Trainee with experience in IT service desk operations and technical support. Previously worked as a Qualified Watchmaker, demonstrating strong problem-solving skills and attention to detail. Currently gaining expertise in desktop support, help desk, system services, networks, and cyber security delivery, with a commitment to learning new technologies and ways of working.
Skills & Technologies
Work Experience
Information Technology Trainee
Rotating through various IT functions including desktop support, help desk, system services, networks, and cyber security delivery. Actively learning new technologies and ways of working to develop a broad understanding of IT operations and support.
Qualified Watchmaker
Responsible for creating quotes on customer watches, completing repairs including polishing, and using computers to obtain information and part numbers. Demonstrated ability to service and polish watches to a high standard, solve problems using machinery and tools, and maintain a tidy workstation. Achieved recognition for successfully repairing watches from each brand without overseas training.
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