346887
Progam Change Manager
Candidate Description
Results-driven business consultant specialising in Change Management with extensive experience delivering agile projects in the digital sector. Specialises in leading digital and finance transformation projects and optimising business performance. Customer-focused with extensive experience in human-centred design and a strong track record for successful project implementation.
Skills & Technologies
Work Experience
Program Change Manager
Led a large-scale digital transformation within Salesforce for the Permits Program. Managed change from technology, process, and people aspects, applying the ADKAR change methodology. Influenced stakeholders across various levels, developed comprehensive training plans, and managed post-implementation support.
Consultant
Consulted for clients in Retail, Health/Wellness, and Wealth Portfolios. Implemented change strategies, developed training guides, and conducted competitor analysis. Presented new product lines to the executive team and developed director presentation packs.
Change Manager
Implemented system changes for the Open Banking Project across contact centres. Developed and executed change strategies, created training manuals, and conducted change briefings. Managed migration plans and rollout.
Lead Business Consultant
Lead large-scale payment digitisation project. Managed agile ceremonies, collaborated with various teams, and ensured business requirements were met. Prepared presentations and managed vendor relationships.
Change Manager / Project Lead
Implemented a Procurement System to meet compliance with gaming regulations. Developed training materials, conducted change readiness assessments, and communicated with stakeholders at all levels.
Certifications
More Project Services & Transformation Talent
See all talentDynamic and results-driven Program Manager with over 20 years of leadership experience across digital transformation, data and analytics, enterprise solutions, and strategic delivery. Expert at delivering large-scale programs for both public and private sectors, managing budgets exceeding $100M, and ensuring strategic alignment through benefits management and agile delivery. Adept at stakeholder engagement at the executive level, governance, and driving business value through advanced technology and data innovations.