Salesforce Administrator

Salesforce Administrator to provide system administration leadership during implementation, stabilisation, and early operational phases of the organisation's IT Project. The role is responsible for establishing structured, controlled, and sustainable platform management practices, ensuring the system is configured, governed, and supported in alignment with Queensland Government standards.

This position will play a critical role in transitioning from vendor-led delivery to internal capability, reducing reliance on external providers while enabling disciplined system growth and operational maturity. This role is based in Brisbane CBD and requires 4 days onsite per week.

Key Responsibilities

· Deliver prioritised enhancements identified in the backlog.

· Establish strong access controls, governance arrangements and administration processes.

· Provide hands-on support during go-live and early operations, working collaboratively with suppliers and business areas.

· Ensure data quality, integrity and readiness for reporting.

· Support system integrations and future scalability to enterprise reporting and data environments.

· Develop core Salesforce dashboards to support operational and executive oversight.

· Work closely with business areas to translate operational needs into practical system outcomes.

· Build internal capability through mentoring, documentation and knowledge transfer.

Critical to Success

· Experience supporting Salesforce through implementation and early operational maturity.

· Strong understanding of system governance, security and sustainable administration practices.

· Experience operating within a small ICT team with emerging platform capability

· Ability to support integrations and future reporting scalability.

· Strong stakeholder engagement skills and ability to work in partnership with business and ICT leadership.

· Focus on sustainable architecture, data integrity, and long-term supportability rather than short-term configuration.