CANDIDATES FOR THIS ROLE MUST BE A PERMANENT RESIDENT OF AUSTRALIA OR AN AUSTRALIAN CITIZEN.
About The Role
Our client is an Australian based vehicle solution provider who is looking for a Level 1 IT Help desk Support Analyst to join their Sydney based team. The ideal candidate will need good communication skills as they will act as the first point of contact for IT support issues, both face to face and over the phone.
Key Skills Required
Strong customer service skills and communication is a must.
Ticket logging experience required.
Experience with troubleshooting and helping with technical support requests is essential.
End User device refreshes (Laptops, iPads and iPhones) experience is necessary.
Must have experience with Microsoft Server, Desktop Technologies and Microsoft Office 365.
Understanding of network technologies (Switches, VLANs, Subnets)
Have an independent work approach.
The ideal candidate will come from a MSP background
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Poppy Boulton at Clicks IT Recruitment on +61 419 740 399.
At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au
Optional. Specifies the mode. Possible values:
0 – Default. Does not count all elements of multidimensional arrays
1 – Counts the array recursively (counts all the elements of multidimensional arrays)
Optional. Specifies the mode. Possible values:
0 – Default. Does not count all elements of multidimensional arrays
1 – Counts the array recursively (counts all the elements of multidimensional arrays)
