Clicks IT Recruitment is proud to be partnering with the Department of Transport and Main Roads. Their vision is to create a single integrated network accessible to everyone and united by the purpose to make a difference to the lives of all Queenslanders.
Currently they are searching for an out of the box thinker to lead their established IT Service Management team based in Carseldine.
This team consists of 5 practice leads who are responsible for various verticals within the ITSM space.
The Benefits:
$140,000 - $148,300 per annum + super (A08 Level)
Flexibility and fantastic work life balance (flexible start and finish)
Ongoing learning and development opportunities - internal and external
Office based in Carseldine with free onsite parking, and walking distance from public transport
Fantastic and welcoming office culture
Responsibilities:
Lead a team of ITSM specialists to deliver and continuously improve their verticals.
Provide authoritative, specialist advice on tools and ITSM practices across TMR.
Lead various senior executive meetings and engage with various stakeholders to develop ITSM strategies.
Provide leadership for ITSM practices including management of priorities and workload in an Agile workplace whilst providing leadership on operational matters.
Key Skills:
Previous experience in a similar ITSM Leadership role
Experience in planning, organising, influencing, and delivering against ITSM best practice in a complex IT environment.
Experience in an ITIL led organisation, understanding how the various practices integrate with each other.
Understanding of ITSM tools (ServiceNow experience highly regarded) and their applicability and benefit to a large organisation.
Ability to work beyond siloes as part of a broader management team to achieve the goals of the organisation.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Dylan Sheoshker at Clicks IT Recruitment on +61 429 171 544.
At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au