IT Support/Helpdesk

We are a fast-moving, Brisbane-based Managed Service Provider built for speed, adaptability, and impact. We don't do corporate red tape, and we don't do rigid, boring ticket queues. We move fast, build momentum, and solve complex problems for our clients before they even realize they have them. If you want a predictable, slow-paced desk job, keep looking. If you want to accelerate your career by diving headfirst into varied tech stacks and high-velocity environments, keep reading.
The RoleWe are looking for a move-fast, break-stuff operator to step into a versatile IT Support Engineer (Level 1-2) position. This isn't about ticking boxes, it's about execution, hustle, and out-learning everyone else in the room.
You won't just be resetting passwords. One day you’ll be handling cloud infrastructure and identity management; the next, you’ll be hands-on with specialized hardware, IoT configurations, and client environments across Brisbane.
Experience is secondary. Attitude, hunger, and raw aptitude win every single time.

Key Responsibilities

• Front-Line Execution: Own on-site technical resolution at client locations across Brisbane, acting as the primary point of contact and driving rapid solutions.
• High-Velocity Problem Solving: Navigate shifting technical environments, moving seamlessly from standard IT administration (M365, networking, OS troubleshooting) to complex hardware and specialized tech stacks.
• Client Impact: Build strong rapport through direct, no-nonsense communication with business stakeholders.
• Relentless Upskilling: Absorb new tools, platforms, and hardware on the fly. You will be expected to figure things out, adapt instantly, and execute.

What You Bring

• The Right DNA: You are young, hungry, driven, and obsessed with figuring things out. You don't wait to be told what to do; you look for the friction and fix it.
• Zero Ego, Maximum Drive: You don't need years of corporate IT experience on your resume. If you have a natural technical aptitude and an unshakeable work ethic, we want to talk to you.
• Adaptability: Comfortable dropping into unpredictable environments where no two days look the same.
• Sharp Communication: Articulate, direct, and capable of translating technical chaos into clear outcomes for clients.
• Brisbane Based: Local, reliable, and ready to hit the ground running.

Why Join Us?

• Accelerated Growth: Skip the multi-year ladder climb. Working across diverse environments with a fast-moving team means your skills will compound exponentially.
• Zero Boredom: No rigid corporate structures or repetitive, mundane tasks. Every client engagement brings a fresh set of moving parts.
• Meritocracy: Your output and attitude dictate your trajectory, not your tenure.

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Joshua Ainslie at Clicks IT Recruitment on +61 437 731 191
 
At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.
 
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au