The IT Business Manager is accountable under broad direction to perform very complex IT Business Management functions including: IT Business Management, Policy and Governance development, Project Support, Change Management, Service Management, Records Information Management and Administrative Support within the IT Section.
The role is a combination of technical experience and business acumen with leadership and, is accountable to plan, lead and manage the work programs and is accountable to plan, monitor and manage the physical, human and financial resources allocated to the team.
Accountable to provide expertise and leadership across IT Business Management functions drawing upon an in-depth knowledge of best practice IT processes including business management, business analysis, business process improvement, reporting, service delivery, business change management, IT administration support and applications and systems support.
Plan, lead and manage the identification, assessment and analysis of IT business processes, procedures, policies and work practices, identifying variance, deploying functional solutions, ensuring acceptable quality and integrity of the IT systems.
Lead information governance and digital innovation across through the development and implementation of strategies and policies that ensure effective information management
Work collaboratively with stakeholders to provide a positive user experience.
Skills and Experience:
Proven experience in managing and providing a broad range of IT services, such as: IT Service Management; IT Business Management; Procurement, contract, and vendor management; financial and budget management, and administrative support.
Ability to manage and lead a team, including providing clear and consistent communication, manage performance, delegate responsibility, guide, develop and mentor staff and share expertise with others.
Ability to adapt and manage long and short term projects and complete work within timeframes and quality requirements.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Richa Agarwal at Clicks IT Recruitment on 02 6202 7722.\
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