Formal qualifications in ITIL or PRINCE2 is mandatory
Significant ICT project delivery experience is desirable, preferably more than 8 years
Documentation analysis and application experience is desirable
Foundation knowledge on HCM business processes within SAP and SuccessFactors software products, are highly desirable. SAP Success Factor certificate is desirable
Experience with JIRA and/or other Business Process management tools is highly desirable.
Manage the life-cycle of business requirements throughout the project (including investigation, analysis, clarification, prioritisation, documentation and traceability), using techniques and formats as appropriate for the selected methodology for the project.
Manage, facilitate and contribute to stakeholder analysis, change impact assessments, gap analysis, communication and engagement plans, business and change readiness, implementation and support plans, change effectiveness, post-implementation reviews, and status reports.
reporting needs to support effective governance and audit requirements.
Demonstrate ownership through the proactive identification, analysis and remediation of issues that prevent project outputs or business outcomes from being met.
Demonstrate team work through the flexibility and ability to willingly take on and complete responsibilities of different team roles that do not require a full-time resource for the project, such as project management, organisational change management and testing activities.
Work closely with Management, project sponsors and other business analysts to assist in determining project scope and implementation approach, gathering business requirements and architecting HR Business process solutions
Document requirements for configuring SuccessFactors enhancements or new functionality. Support SuccessFactors including updating configuration tables
Contribute to the cultivation of a strong commitment to customer focus and excellent service delivery within the team.
Resolve and support production support tickets and year-end activities in Success Factors and Workforce Software Ensure that solutions are integrated to minimise the company's application blueprint
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Manish Sanduja at Clicks IT Recruitment on 03 9963 4813.