The Systems Administrator manages and maintains the services hosted by Information Technology Services (ITS). The Systems Administrator achieves this through maintaining a strong focus on innovation and delivering exceptional outcomes for ITS clients.
KEY ACCOUNTABILITY AREAS:
The Systems Administrator works under the broad direction of the Standard Operating Environments (SOE) Manager and has a close working relationship with Infrastructure Services, Service Delivery and Engagement portfolio management as well as other teams within ITS and colleagues across the organisation.
Position Dimension & Relationships: The Systems Administrator is responsible for actively managing and maintaining ITS's suite of production, operational and development computer systems and services hosted on the Windows and Macintosh, providing optimal availability of services, system and data security, design and implementation, innovation, hardware and software maintenance and upgrades. The Systems Administrator will be primarily focusing on Windows systems, within an integrated cross platform environment. Role Statement: Under the broad direction of the Standard Operating Environment Manager, the incumbent will:
Manage and support SCCM infrastructure. Perform windows patching and application deployment via SCCM.
Implement ASD and CIS security guidelines.
Perform Microsoft Windows system administration and support tasks, including configuration, installation, monitoring, fault detection, integration, design, prototyping and maintenance of systems (hardware and software) on servers, desktops and other areas as specified. Liaise with businesses, other IT staff and service providers to resolve problems, communicate release scheduling and meet client requirements. Conduct post-release reviews.
Work with other staff and group managers within Information Technology Services as required, to deliver integrated services. Initiate and monitor actions to investigate and resolve problems in systems and services. Assist with the implementation of agreed remedies and preventative measures.
Draft and maintain procedures and appropriate documentation. Manage application enhancements to improve business performance. Ensure requests for support are dealt with according to appropriate standards and procedures.
Assist with project-related tasks and the development and maintenance of relevant documentation.
Maintain and develop technical knowledge through training, study and exchange of knowledge to ensure best practice and to provide sound advice on technical developments.
Provide support for out-of-hours maintenance for the computing environments supported by the SOE group as required.
Other duties consistent with the classification of the position.
Comply with all organisation policies and procedures, and in particular those relating to work health and safety and equal opportunity
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Becs Langdon at Clicks IT Recruitment on 0430 294 828.
At Clicks we embrace diversity, inclusion and equal opportunity.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au
