Posted 5 hours ago
Senior Salesforce Helpdesk Support
Posted 5 hours ago
$110 per hour
ACT
Contract
- Location: Canberra ACT
- Contract 12 months +2 12 months extensions
- Clearance: NV1 Security Clearance required
Are you a Salesforce expert passionate about delivering exceptional support and enabling business success? This is your chance to work on mission-critical projects in a collaborative, forward-thinking environment.
Our client a Leading Federal Government agency is looking for a Salesforce Admin/support person to come and work in their team
What You'll Do
- Be the go-to Salesforce specialist for Level 1 & 2 support.
- Onboard and empower users to get the most out of Salesforce.
- Manage data imports and updates with precision and compliance.
- Build insightful reports and dashboards that drive decision-making.
- Troubleshoot production issues and interpret debug logs.
- Deploy changes via Azure DevOps and ensure smooth releases.
- Participate in an on-call roster for critical incidents (1 week/month).
What We're Looking For
- Salesforce Certifications: Admin / App Builder / Developer (mandatory).
- 3+ years hands-on experience supporting Salesforce applications.
- Strong skills in:
- Data Loader and data governance
- Reports & Dashboards
- User provisioning and permissions
- Process automation using Flows
- Service Cloud, Experience Cloud, Public Sector Solutions
- Excellent communication and stakeholder engagement skills.
- NV1 security clearance and ability to work onsite in Canberra.
- Familiarity with Salesforce seasonal releases and sandbox refresh.
- Basic Apex and LWC knowledge for troubleshooting.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Abhi Naik at Clicks IT Recruitment on +61 427 997 851.
At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.
We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustments@clicks.com.au
Job Summary
Pay:
$110 per hour
Location:
ACT
Job Type:
Contract
Specialisation:
Help Desk/Support
Reference ID:
BBBH77044
Jobseeker FAQs
FAQ 1
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